Privacy Policy
Effective: 19 August 2026
Business: Prakash Sir's Private Group Tuitions
Website: prakashsirsnotes.in
1. Information we collect
When you browse the website, contact us, or purchase notes, we may collect information such as your name, email address, mobile number, selected products, order details, payment reference and status, and support messages.
2. Payment information
Payments are processed through Razorpay. We do not intentionally collect or store sensitive payment credentials such as your full card number, CVV, UPI PIN, banking password, or OTP. Payment-related information is handled by the payment service provider according to its security and privacy practices.
3. How we use information
We use personal information to create and verify orders, provide access to purchased notes, communicate about transactions, answer support requests, prevent misuse or fraud, maintain business records, improve the website, and meet applicable legal or regulatory obligations.
4. Sharing of information
We may share information with service providers that are reasonably necessary to operate the store, such as Razorpay for payment processing and our hosting provider for website operation. We may also disclose information where required by law. We do not sell customers' personal information.
5. Data retention
Order and support records may be retained for as long as reasonably necessary for fulfilment, customer service, accounting, fraud prevention, dispute resolution, and legal compliance. Some records may need to be kept even after a deletion request where required by law.
6. Security
We use reasonable administrative and technical measures to protect information. However, no website or internet-based service can guarantee absolute security.
7. Access, correction and deletion requests
You may contact us to request access to, correction of, or deletion of personal information where applicable. We may need to verify your identity before acting on a request.
8. Contact
For privacy-related questions or requests, email support@prakashsirsnotes.in or call . See our Contact Us page for support details.